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Terms

Terms of Use

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Terms of Use

By using the Erbay Organization website, you agree to the following conditions.

1. Scope of Service

Erbay Organization provides event and organization services. Our services:

  • Corporate events and meetings
  • Special events and launches
  • Festivals and tours
  • Sports events
  • Social responsibility projects

2. Contract Terms

A written contract must be signed to benefit from our services. Contract terms can be customized for each project.

3. Payment Terms

  • Prices are determined on a project basis and notified at the proposal stage
  • Payment plan is stated in the contract
  • Advance payment may be required
  • Interest for delay may be applied in late payments

4. Cancellation and Refund Policy

In case of cancellation:

  • 50% refund for cancellations 30 days before the event
  • 25% refund for cancellations between 15-30 days
  • No refunds are made for cancellations made less than 15 days in advance
  • Force majeure will be evaluated

5. Responsibilities

Responsibilities of Erbay Organization:

  • To provide the services specified in the contract professionally
  • On-time delivery and installation
  • Providing quality equipment and personnel

Customer's Responsibilities:

  • Providing accurate and complete information
  • Making payments on time
  • Obtaining necessary permissions
  • Providing venue access

6. Intellectual Property

All content, visuals and designs on our website belong to Erbay Organization and cannot be used without permission.

7. Privacy

Your personal data is protected under our Privacy Policy and GDPR.

8. Changes

Erbay Organization reserves the right to change the terms of use without prior notice.

9. Dispute Resolution

Istanbul Courts and Enforcement Offices are authorized for disputes arising from this contract.

10. Contact

For your questions:
E-mail: info@erbayorganizasyon.com
Phone: +90 512 123 45 67

Last update: December 2025

ERBAY ORGANIZATION

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Erbay Organization is your professional solution partner in all congress, meeting, organization, activity and similar works with its young and dynamic staff.

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